Booksellers' Information

Trade Buyers

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If you are a book retailer, we encourage you to contact us directly to find out more about stocking Top That titles. We'll set up your account and put you in touch with your regional sales representative.

If you are a publisher, bookseller or distributor, we can show you additional titles which are not available in our catalogue. These are hidden from normal shoppers as the titles may not have yet been published or may not be available from our stock.

If you would like to set up an account and/or place an order to sell our books, please contact:

Kelly Harrold
Tel: +44 (0)1394 386651 ext. 253
kelly@topthatpublishing.com

2017 Catalogue

Booksellers can download our catalogues in PDF format. You can also telephone +44 1394 386651 to request a printed copy.

Orders

For all claims on shortages, POD request, damaged goods and mis-shipments, please contact our Customer Service department:

Jo Fenn
Tel: +44 (0)1394 386651 ext. 240
jo@topthatpublishing.com

Returns Policy

Product must be returned in salable condition. Defective books are returnable for full credit. Customers must contact their salesperson and/or the returns department in writing for a Return Authorization Number (RAN) before sending returns back to the fulfillment center.

Request for RAN must include an invoice or purchase order number that the product was purchased on. Product returned without an RAN will be subject to a 10% restocking fee. Credit balances must be offset by product purchases.

Returns Address

The Trade Counter Ltd
Attention: Returns Department
Mendlesham Industrial Estate
Norwich Road
Mendlesham
Suffolk IP14 5NA
Tel: +44 (0) 1449 766 629
Fax: +44 (0) 1449 767122

Please read the full Standard Terms and Conditions for Sale of Goods.

Top That Publishing is a Tide Mill Media PLC company.