Trade Buyers
If you are a book retailer, we encourage you to contact us directly to find out more about stocking Top That! Kids titles. We'll set up your account and put you in touch with your regional sales representative. If you would like to order right away, you can download and print out our Sales Order Forms [Top That Kids | Top That Books] to use while you browse the online catalogue. Please read our Terms & Conditions.
United States
Publishing Offices
Top That! Publishing
27101 Breakers Cove
Valencia, CA 91355
Tel: (661) 294-1899
Fax: (661) 294-1299
Business Hours: 8:30am–5:00pm PST, Monday–Friday
Steven Wallace, President
For enquiries regarding US sales, contact:
Jeane Cabral, Sales Director
Tel: (661) 294-1899
Fax: (661) 294-1299
Ordering Instructions
Please send your orders to your Sales Representative
or:
Top That! Publishing
PO Box 960
Herndon, VA 20172-0960
Tel: (866) 853-9789
Fax: (703) 661-1501
Customer Service
Tel: 1 866 853-9789
Warehouse Hours: 8:00am–5:00pm EST, Monday–Friday
Terms & Conditions
Terms
Payment Terms: Net 30, 2% 10 days
Freight Terms: FOB Dulles, VA
Book Discount: 50%
Co-op Policy
2.5% on net sales based on the calendar year. All co-op must be pre approved by Top That Publishing. Proof of advertising or promotion is required to receive credit.
Orders
Minimum order is $100. There will be additional charges for special handling. Backorders will ship if they exceed $25. Backorders will cancel after 90 days. For all claims on shortages, POD request, damaged goods and mis-shipments, please contact our Customer Service department.
Returns Address
Top That! Publishing
Attention: Returns Department
22883 Quicksilver Drive
Dulles, VA 20166
Returns Policy
Product must be returned in salable condition. Returns will be accepted between 90 days and one year after the date of the invoice. Defective books are returnable for full credit. Customers may deduct the freight charges on returning defective goods. All claims must be made within 10 days of receipt of goods or credit will not be honored.
Customers must contact their salesperson and/or the returns department in writing for a Return Authorization Number (RAN) before sending returns back to the fulfillment center. Request for RAN must include an invoice or purchase order number that the product was purchased on. Product returned without an RAN will be subject to a 10% restocking fee. Credit balances must be offset by product purchases.
